Privacy Policy

1. Introduction

At Lock SG, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our locksmith services, website, or communicate with us.

2. Information We Collect

We may collect the following types of personal information:

Contact details: name, phone number, email address, and physical address.
Service information: details about the locks, properties, and services requested.
Payment information: billing details necessary to process payments.
Technical data: IP addresses, browser type, and usage data from website interactions.

3. How We Use Your Information

We use your personal information to:

Provide and manage locksmith services and appointments.
Communicate with you about your service requests and updates.
Process payments and invoices.
Improve our services and website functionality.
Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

Trusted service providers who assist us in delivering services (e.g., payment processors).
Law enforcement or regulatory bodies if required by law.
Third parties with your explicit consent.

5. Data Security

Lock SG implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your personal data, subject to legal and contractual obligations.
Object to or restrict certain data processing.
Withdraw consent at any time where applicable.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Lock SG
Email: info@locksg.com
Phone: +6584911822